JotChain
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Privacy Policy

Last Updated: November 17, 2025

1. Introduction

Welcome to JotChain. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meeting assistant service.

By using JotChain, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Use our services (meeting transcripts, notes, action items)
  • Contact us for support (correspondence, feedback)
  • Subscribe to our newsletter or marketing communications

2.2 Automatically Collected Information

When you use JotChain, we automatically collect certain information, including:

  • Log data (IP address, browser type, operating system)
  • Device information (device type, unique device identifiers)
  • Usage data (features used, time spent, interaction patterns)
  • Cookies and similar tracking technologies

2.3 Meeting Content

To provide our core service, we process:

  • Audio recordings of meetings (when you enable this feature)
  • Meeting transcripts and summaries
  • Notes, highlights, and action items you create
  • Metadata about your meetings (date, duration, participants)

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process and transcribe meeting audio
  • Generate meeting summaries and action items
  • Improve and personalize your experience
  • Communicate with you about service updates and support
  • Send you marketing communications (with your consent)
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations
  • Analyze usage patterns to improve our service

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers with industry-standard protections

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 With Your Consent

We may share your information when you explicitly authorize us to do so.

5.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers
  • Analytics services
  • Payment processors
  • Email service providers
  • AI and transcription service providers

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.

6. Third-Party Services

Our service may integrate with third-party applications and services (such as calendar apps, video conferencing platforms, and productivity tools). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

  • Essential cookies: Required for the service to function
  • Analytics cookies: Help us understand how users interact with our service
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Track advertising effectiveness (with your consent)

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your data
  • Withdraw consent: Withdraw consent for data processing where consent was given

To exercise these rights, please contact us at privacy@jotchain.com or grig@jotchain.com.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by us
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR, including those listed in Section 8. Our legal basis for processing your information includes:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: